The Allegro Royal Sonesta Hotel Chicago Loop

This was our first time staying downtown Chicago and it was a mom–daughter trip to see Phantom of the Opera—and the Alllegro Royal Sonesta made it absolutely unforgettable. Imagine our surprise when there was a knock at our door, and surprise, surprise! We were greeted with a complimentary bottle of wine and yummy platter! It was such a thoughtful and generous gesture and instantly made us feel welcomed and celebrated. Dru, you truly made our mom–daughter trip so special. Your kindness, attention to detail, and hospitality meant more to us than you know. We appreciate you immensely! The hotel itself was charming, comfortable, and perfectly located—an ideal home base for exploring the busy city. We loved our stay so much that we’re already planning our next trip in May for the Bruno Mars concert, and we will absolutely be staying here again. Thank you, Dru, and thank you Allegro Royal Sonesta for such a memorable experience!

We stayed here because we were going to see Phantom of the opera right next-door. Super convenient to be able to just walk to our show. The rooms are clean. The beds are super comfortable in the room. Keys are the best! They also give you two postcards and there’s mail service throughout the hotel, which is a nice touch. Would definitely stay here again.

My husband and I stopped into Allegro Royal Sonesta Hotel Chicago for a quick drink, and from the very beginning of our visit, we were completely wowed. The hotel itself is absolutely beautiful—stylish, inviting, and full of character—but what truly stood out was the service. From security, to the front desk, to the restaurant staff, every single person we interacted with was friendly, welcoming, and genuinely attentive. You can feel the pride they take in creating a great guest experience. We actually stumbled upon Allegro one evening while visiting downtown and told ourselves we had to come back—and we’re so glad we did. It exceeded our expectations in every way. We’ll absolutely be returning and highly recommend stopping in, even if just for a drink. An all-around wonderful experience.

Overall a great stay! Below is my honest review with pros and cons: Pros: Really great cleaning services every day, fantastic location, has afternoon tea hours from 2-4 with scones and tea, has great service from all employees, great lobby area and architecture, in the theater district and close by the water where you get lots of things to do Con: No close by laundromats, terrible wifi (couldn’t even watch YouTube. They want you to spend $12 a day to buy fast WiFi), no all-day coffee (only before 10am), tiny rooms and tiny bathrooms Overall satisfied!

Beautiful, classy hotel, loved the lounge and decor. Definitely older and small rooms but very comfortable beds, clean, great food and drinks, free morning coffee and breakfast available, and excellent location. Definitely will stay again.

I’m currently here now for the weekend to have a slight stay cation. So I booked through a 3rd party site. It doesn’t mention the $100 a night extra fee for incidentals. Which is charged up front but returned back. It doesn’t mention the $10 a night credit to spend at the hotel. It doesn’t mention that they have no room service and if you google room service for their hotel you come up with 2 places that are a bit costly. I just wanted to get away and clear my head. No clue it would cost me $500 to do so. The original booking price was only $312, paid at booking. It kinda put a damper on my entire “relax” time. I saw something say there were face mask, chocolates, bath salts and other items for free in the rooms included with your stay…where? If these things are not in the room already staff definitely doesn’t mention them. And please note to use the elevator you have to use your keycard. Staff was nice, the young lady who checked me in was sweet. But yea the hotel needs to update the website and be transparent about everything. I get it’s downtown but this…not $500 for this when the Hyatt or Hilton cost less for bigger spaces and amenities. I may not be back after this weekend. But it will hopefully be a nice get away still. After I try to figure out how to actually make it enjoyable now.

Had an amazing stay at The Allegro Royal Sonesta Hotel Chicago Loop! The room was clean, stylish, and super comfortable, with everything I needed for a relaxing visit. The staff was welcoming and always ready to help with a smile. The location was perfect — close to great restaurants, theaters, and shopping. I really liked the elegant design and cozy atmosphere throughout the hotel. Overall, it was a wonderful experience, and I’d definitely stay here again!

Got the suite for my parents and I got a regular room. They were both beautiful, big, comfy and well decorated. Staff was extremely accommodating and nice. Valet service was great and quick. I highly recommend the lemon ricotta pancakes at the restaurant on the main floor. Highly recommend! Will definitely go back in the future.